For some strange reason, we as a consultancy, got more than our fair
share of "different" businesses - social causes, not-for profit
and for-profit social businesses, organisations working with marginalised
society, children, differently-abled children, culture and heritage, and the
list is long.
In media parlance, these are not "breaking news" or
"sensational" stories, but things that actually make a difference in
people's lives and therefore "boring" and "soft-stories".
In the world where the negatives far outweigh the positives, there is not much
space for stories such as these, though these are the ones that really make a
difference.
All of us know about a Sheena Bora who was killed by her mother - how
many of us know about NGOs that works with millions of children from
cradle to livelihood??? All of us know about the Kejriwal - Jung spats, how
many of us know of the hundreds of organisations that are ceaselessly working
with differently-abled children and trying to create a possibility of their
reaching main-stream? The media cries foul when there are power outages
in the main cities - but what of those who have no energy access(some 600 Mn
Indians according to the Planning Commission)???
The reason for this is not that simple to understand - Are we fast
transforming into a "I, Me & Myself" generation, so
whatever does not affect me isn't important? Or are TRPs impacting the industry
to such an extent that we have lost sight for all else? Or is it that the
topical and the "here and now" has become way too important than the
"what should be"? Or is it that flowing with the mainstream is so
much simpler than actually looking at stories that make a difference? I
think it is all this and much much more... There is a huge amount of "peer
pressure" in the media as well - Almost all the media is looking at the
How's and Why's of a story gets traction and then emulate
successes. Sensationalism is the new "in".
In this context, creating positive stories, especially about the
developmental sector, is a herculean task - especially when we do not have the
wherewithal to share revenues, numbers(a large number of these organizations
are still taking baby steps), high-profile investors/promoters, and the like -
the typical ingredients of a story.
In our experience, when nothing else does, "experiential
learning" works the best. We have seen that any journalist/blogger who has
the "first hand experience" of witnessing the workings of the
projects or participating in their programs is most likely to follow them
regularly with interest. Easier said than done! The challenge is getting the
media to "sample" the offering in the first instance. And contrary to
whatever the PR specialists say, your "links" or
"networks" don't really work here.
Our core philosophy has been to share and keep sharing the right
"triggers" with the "relevant" target group, till the time
they are piqued enough to talk. Plain media relations and press releases do not
really work ("Where is the space?" is a constant refrain from
journalists), so creating what is called the "nuggets of wisdom", is really
important.
The focus is on creating different pitches and sharing them with
different people based on their interest areas. And one size DOES NOT fit
all here... For some plain triggers, followed by data on the segment works, for
some details do, for some it is why and the where that is more important... It
all boils down to creating content that is focused, relevant, of topical
interest, and looks at adding on to the "expertise" of the
media person in question. So in this context, more than any other, Content is
indeed the king!!!
Experiential learning can create indelible impressions and therefore it
is important that every bit of the time available is utilised optimally! After
all a journalist who is giving half a day of his time, is making an investment
and if he sees no return on it, he/she is going to be a very unhappy
person. Once handled well and convinced, this person is an ally for life
and will ask for details and updates on a regular basis.
Cribbing about "no space" isn't good enough, especially when
you have clients for whom every bit of awareness counts - they need funds,
participation, volunteers, new projects, etc. These are typically
the low budget, zero advertising clients and therefore solutions, out of the
ordinary, are called for that have the potential to work!
Perseverance, content, perseverance,
content,... is the mantra for success for
creating positive and eventually impactful media stories for the social or
development sector!!!